Privacy Policy

This Privacy Policy describes how Buytopo LLC (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit or make purchases at thetopbok.com (the “Site”) and use our services under the brand Thetopbok. By accessing or using the Site, you agree to the practices described in this Privacy Policy.

1. Controller and Contact Information

• Data Controller: Buytopo LLC
• Company: Buytopo LLC, doing business as Thetopbok
• Website: thetopbok.com
• Email: info@thetopbok.com
• Phone: +1 502 466 9444
• Address: 1020 N Limestone, Lexington, KY 40505, United States

2. Information We Collect We collect information you provide directly and information collected automatically.

2.1 Information You Provide

• Account and profile data: name, email address, password, billing and shipping addresses, phone number.
• Transaction data: purchase history, payment method details (we do not store full payment card numbers unless you expressly authorize a payment processor feature that stores them), billing address, order confirmations and invoices.
• Customer service communications: inquiries, feedback, and correspondence.
• User-generated content: reviews, ratings, comments, and any content you upload.

2.2 Information Collected Automatically

• Usage data: pages viewed, products clicked, search terms, referral source, time and date of access, device and browser information.
• Cookies and similar technologies: session cookies, persistent cookies, web beacons, and local storage used to recognize you, retain preferences, and improve your experience.
• Location data: IP-based geolocation and other non-precise location data derived from your device or network.

2.3 Information from Third Parties

• Payment processors, shipping carriers, marketing providers, analytics providers, social networks (if you log in or connect), and public sources may provide additional information about you.

3. How We Use Your Information We use personal information for lawful business purposes, including:

• To provide and operate the Site, process orders, deliver products, manage returns, and provide customer support.
• To process payments and prevent fraud.
• To communicate with you about your account, orders, promotions, updates, and policy changes.
• To personalize and improve the Site, product recommendations, and marketing content.
• To perform analytics, research, and business intelligence.
• To comply with legal obligations and respond to legal requests or law enforcement.
• For marketing purposes, where permitted, including email newsletters, promotions, and targeted ads (you may opt-out where applicable).

4. Legal Bases for Processing (where applicable) For U.S. residents and others in jurisdictions that require a legal basis:

• Performance of a contract: processing to fulfill orders and provide services you request.
• Legitimate interests: improving the Site, fraud prevention, analytics, and direct marketing (balanced against your rights).
• Consent: when required, for certain marketing communications or tracking technologies.
• Legal obligation: to comply with applicable laws and regulations.

5. Sharing and Disclosure of Information We may share personal information with:

• Service providers and vendors (payment processors, hosting providers, analytics, shipping carriers, customer support, email and marketing platforms) who perform services on our behalf.
• Third-party marketplaces and integrations if you use them.
• Business partners for joint promotions, with your consent if required.
• Law enforcement, regulators, or other parties when required by law, to protect rights, or to respond to legal process.
• In connection with a business transaction (merger, acquisition, reorganization, sale of assets), subject to confidentiality and applicable law.
• Aggregated or de-identified information that does not identify you.

6. Cookies and Tracking Technologies We and our partners use cookies and similar technologies to operate the Site, enhance functionality, analyze usage, and deliver ads. Most browsers accept cookies by default; you can manage cookie settings via your browser and opt-out tools for targeted advertising (e.g., NAI, DAA). Disabling certain cookies may affect Site functionality.

7. Your Choices and Rights Depending on your jurisdiction, you may have rights regarding your personal information:

• Access: request a copy of personal information we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your personal information, subject to legal exceptions.
• Restriction/Objection: request restriction of processing or object to certain processing activities, including direct marketing.
• Portability: request a machine-readable copy of certain information you provided.
• Opt-out: unsubscribe from promotional emails via the link in marketing emails or by contacting info@thetopbok.com.
• Do Not Track: we do not currently respond to browser do-not-track signals.

To exercise rights, contact us at info@thetopbok.com or +1 502 466 9444. We will verify requests as required. Certain requests may be limited to protect privacy, security, or legal compliance.

8. Data Retention We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and business need.

9. Security We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. No security measure is perfect; if a breach affecting your sensitive information occurs, we will notify you and regulators as required by law.

10. Minors The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us at info@thetopbok.com and we will take steps to delete it.

11. International Transfers Information we collect may be stored and processed in the United States and other countries. By using the Site, you consent to transfer of your information to the United States and other jurisdictions that may have different data protection laws.

12.Third-Party Links and Services The Site may contain links to third-party websites and integrations (payment processors, social networks). We are not responsible for third-party privacy practices. Review their privacy policies before providing information.

13. Changes to This Privacy Policy We may update this Privacy Policy to reflect changes in our practices or legal requirements. If we make material changes, we will post the updated policy with a new “Effective date” and, where appropriate, notify you by email or prominent notice on the Site.

14. California Privacy Rights (California residents) If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA), including the right to:

• Request disclosure of categories of personal information collected, sold, or disclosed for a business purpose.
• Request deletion of personal information (with exceptions).
• Opt-out of the sale of personal information. We do not sell personal information for money. If you believe your data was sold, contact us. To make a request as a California resident, email info@thetopbok.com or call +1 502 466 9444. We will verify your identity before processing requests. Authorized agents may submit requests on your behalf with proper verification.

15. Nevada Residents Nevada residents may have the right to opt out of the sale of certain personal information. To request an opt-out for sales, contact info@thetopbok.com.

16. Contact Us For questions, privacy requests, or concerns, contact: Buytopo LLC (Thetopbok) Email: info@thetopbok.com Phone: +1 502 466 9444 Address: 1020 N Limestone, Lexington, KY 40505, United States

17. Miscellaneous

• Governing Law: This Privacy Policy and any dispute related to it are governed by the laws of the United States and the Commonwealth of Kentucky, without regard to conflict of law principles, unless otherwise required by applicable law.
• Severability: If a provision of this Privacy Policy is found invalid, the remaining provisions will remain in force.

Acknowledgment By using thetopbok.com, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your personal information as described.