Overview
This Billing & Payment Policy explains billing, payment methods, charges, taxes, refunds, and related procedures for purchases made through thetopbok.com, operated by Buytopo LLC. By purchasing from Thetopbok, you agree to the terms in this policy.
Seller information
Company: Buytopo LLC
Store name: Thetopbok
Website: thetopbok.com
Email: info@thetopbok.com
Phone: +1 502 466 9444
Address: 1020 N Limestone, Lexington, KY 40505, United States
Accepted payment methods
We accept major credit and debit cards (Visa, Mastercard, American Express, Discover) and PayPal processed through our secure payment processor. We may add additional card brands or payment methods from time to time; such updates will be reflected on the website.
Payment processing and authorization
Payment is required at the time of purchase.
By providing a credit or debit card, you authorize Buytopo LLC to charge the full amount for the order, including taxes, shipping (if any), and other applicable fees.
All payments are processed through a third‑party payment processor; Thetopbok does not store full card numbers on our systems. We use industry-standard encryption (HTTPS/TLS) to protect payment data.
Pricing, taxes, and fees
Prices shown on thetopbok.com are in U.S. dollars (USD) unless otherwise indicated.
Displayed prices do not include applicable sales tax, VAT-equivalent, or other governmental levies. Where required by law, tax will be calculated and added at checkout based on the billing/shipping address.
Any additional fees (for example, currency conversion or bank fees) charged by your card issuer are your responsibility.
Billing statements and receipts
A receipt/confirmation will be emailed to the address provided after purchase.
Purchases will appear on your card statement as a charge from Buytopo LLC or the name of our payment processor. If you have questions about a charge, contact info@thetopbok.com or +1 502 466 9444.
Failed or declined payments
If your payment is declined or fails, we may cancel the order. You will be notified and given an opportunity to provide an alternative payment method.
Repeated failed attempts may result in order cancellation or temporary restriction of your account.
Chargebacks and disputes
If you dispute a charge with your card issuer (chargeback) before contacting us, please also notify info@thetopbok.com with relevant details. We reserve the right to investigate disputes and provide evidence to the card issuer.
Unwarranted or fraudulent chargebacks may result in denial of future service or legal action.
Security and compliance
We follow reasonable administrative, technical, and physical safeguards to protect payment information and comply with applicable U.S. laws and industry standards. Payment processing is handled by PCI‑compliant third‑party providers.
You should protect your account credentials; notify us immediately of any unauthorized use.
Contact For billing, payments, refunds, or general questions:
Email: info@thetopbok.com
Phone: +1 502 466 9444
Mail: 1020 N Limestone, Lexington, KY 40505, United States