Thank you for shopping with Buytopo LLC! We are committed to providing you with an excellent shopping experience, including prompt and reliable delivery of your books. Please review our shipping policy below.
Company Information:
- Company Name: Buytopo LLC
- Email: info@thetopbok.com
- Phone: +1 (502) 466‑9444
- Address: 1020 N Limestone, Lexington, KY 40505, United States
1. Shipping Destinations We currently ship to all 50 United States.
2. Shipping Costs At Buytopo LLC, we are pleased to offer Free Shipping on all orders, regardless of size or value. There are no hidden fees or minimum purchase requirements for free shipping.
3. Order Processing (Handling Time)
- Once your order is placed, our team will carefully prepare your books for shipment.
- Our standard handling time is 1-2 business days.
- Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.
4. Shipping Time (Transit Time)
- After your order has been processed and shipped, the estimated delivery time is 2-5 business days.
- Please note that shipping time refers to the time it takes for the carrier to deliver the package once it leaves our facility.
5. Total Delivery Time Your estimated total delivery time will be the sum of our handling time and the shipping time.
- Total Estimated Delivery: 3-7 business days (1-2 business days handling + 2-5 business days shipping).
6. Shipping Carriers We partner with reputable shipping carrier USPS to ensure your order arrives safely and efficiently. The specific carrier used for your order may vary based on your location and the size/weight of your package.
7. Order Tracking Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor the progress of your delivery directly on the carrier’s website.
8. Important Shipping Notes
- Accuracy of Shipping Address: Please ensure your shipping address is entered correctly during checkout. Buytopo LLC is not responsible for orders shipped to incorrectly provided addresses. If an order is returned due to an invalid address, additional shipping charges may apply for reshipment.
- Delivery Delays: While we strive to meet our estimated delivery times, occasional delays may occur due to unforeseen circumstances such as extreme weather, carrier disruptions, or high volume periods (e.g., holidays). We appreciate your understanding in such situations.
- Lost or Damaged Packages: If your order is lost in transit or arrives damaged, please contact us immediately at info@thetopbok.com or +1 (502) 466‑9444. We will work with the carrier to resolve the issue as quickly as possible.
9. Contact Us If you have any questions regarding our shipping policy or the status of your order, please do not hesitate to contact us:
- Email: info@thetopbok.com
- Phone: +1 (502) 466‑9444